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Children's Waiting Room

Children's Waiting Room

Children’s Waiting Room enables junior enlisted service members and their families to make health and well-being a priority. This unique program provides child care services inside military hospitals and clinics, enabling parents to keep scheduled appointments without the stress of finding child care outside of the hospital.

Number of Children Served:
2020: 7,300 - decrease due to COVID closures and restrictions 
2019: 20,000
2018: 17,700

Benefits

For Parents: This program improves access to health care by removing lack of child care as a barrier. When families have the ability to drop off their children inside a hospital or clinic for no or low-cost child care, they are more likely to  attend scheduled appointments.

“I can attend not just my own appointments but appointments for my older son with Autism/ADHD without my toddler needing to come too. Without Children’s Waiting Room, my family’s medical care would not have been able to continue.” – Military Parent

“I love this option at the hospital. It makes doctor appointments a breeze! Thank you so much for having this available for us!!” – Military Parent

For Hospitals: In locations with a Children’s Waiting Room, hospital administrators report a drop in no-show rates.

“The hospital does not charge a fee for missing appointments, but the 5 to 8% no-show rate equates to about $500,000 a month cost for the hospital. By opening the children’s waiting room, the hospital hopes to see around a 30% to 40% drop in the no-show rate," said Col. David Gibson, Commander at Darnell Army Medical Center in a news story.

Locations

 
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